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Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy to the shopping cart by clicking on the 'Buy Now' button. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept debit and credit card payments. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped.
Shipping And Handling

Shipping And Handling Charges for UK MAINLAND only as follows:

Order Value Up to £10 - £3.50 Delivery
Order Value £10-£20 - £5.00 Delivery
Order Value £20-£30 - £7.50 Delivery
Order Value £30-£60 - £8.50 Delivery
Order Value Over £60 - FREE Delivery

For overseas orders please email for your delivery charge: info@bettacare.co.uk
Delivery Schedule

Orders are processed immediately on receipt and are dispatched on the same day for orders received before mid day and next day for orders received after.

Normal delivery time is within 4 working days.

International orders are generally received in under 21 days.
Back Orders

If your item is not in stock, it will be placed on back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.
Tax Charges

15% VAT is included where relevant.
Credit Card Security

Buying online with Bettacare is safe and secure. When the order is placed at our website, your details are encrypted using 128 bit encryption. These details are completely unaccessible by any other party.
Guarantee

We are sure you will be delighted with your Bettacare purchase and we guarantee your satisfaction with our products. However, in the unlikely event of a product found to be faulty, we will offer a full replacement or refund. This does not include normal wear and tear or damage due to misuse.
Reaching Us

Bettacare Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please feel free to contact us.

Our Contact details:
Bettacare Ltd
9/10 Faygate Business Centre
Faygate
West Sussex
UK
RH12 4DN

Tel: +44 (0)1293 851896
Fax: +44 (0)1293 851065
E-mail: info@bettacare.co.uk
Privacy Policy

Bettacare do not disclose buyers' information to third parties.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy

Goods may be returned within 14 days of purchase date if unused, in perfect condition and in the original, undamaged packaging. You will be refunded for the cost of the product (not including the P+P charge) when the returned item is received by us.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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